1. Who controls your data
PulsePay Ltd (“PulsePay”, “we”, “us”) operates pulse-pay.net and is the controller of personal data described in this Policy. You can contact us at hello@pulse-pay.net.
2. What we collect
We collect only the information needed to operate this website, keep it secure and respond to business enquiries.
- Information you send us: your name, business email, company, role and the content of messages or files you choose to send by email.
- Technical information: IP address, request time, requested URL, browser or user-agent information and basic server or security logs generated when you access the website.
The public website does not ask you to submit payment card details, bank credentials or payment transaction data.
3. Why we use personal data
- To answer enquiries, arrange product discussions and take steps requested before entering into a business relationship.
- To operate, protect and troubleshoot the website and prevent abuse or security incidents.
- To comply with legal obligations where they apply.
Where the GDPR applies, these activities are based on steps taken at your request before a contract, our legitimate interests in operating and securing a B2B website, and legal obligations where relevant. We do not use website data for automated decision-making or profiling.
4. Who we share data with
We may share personal data only where necessary with service providers supporting hosting, infrastructure, email and security; professional advisers; or public authorities where disclosure is legally required. We do not sell personal data.
5. International transfers
Some service providers may process data outside your country. Where European data-protection law applies and a transfer requires safeguards, we use an available lawful transfer mechanism or another valid safeguard required by applicable law.
6. How long we keep data
We retain business correspondence for as long as reasonably necessary to handle the enquiry, maintain the business relationship, resolve disputes or meet legal requirements. Technical logs are retained only for a reasonable operational and security period and are then deleted or overwritten unless they are needed to investigate an incident.
7. Your rights
Where applicable, you may have rights to access, correct, erase or restrict your personal data, object to certain processing, and receive data in a portable format. You may also complain to the competent data-protection supervisory authority.
To exercise a privacy right, email hello@pulse-pay.net. We may need to verify your identity before completing a request.
8. Security
We use reasonable technical and organisational measures intended to protect personal data against unauthorised access, alteration, loss or disclosure. No internet service can guarantee absolute security.
9. Children
This is a business-to-business website and is not directed to children. We do not knowingly collect personal data from children through the website.
10. Changes and contact
We may update this Policy when the website, our processing practices or applicable requirements change. The current version and update date will remain published on this page.
Privacy questions: hello@pulse-pay.net.