01

Why exports stop scaling

Each provider brings its own identifiers, states, fee presentation and reporting schedule. Spreadsheets can bridge one or two stable flows, but exceptions multiply when refunds, reversals, payouts and partial states enter the process.

02

What should be matched

  • Internal payment and payout records to provider reports
  • Authorised, captured, refunded, reversed and failed states
  • Provider fees and merchant commercial terms
  • Payout batches and their underlying transactions
  • Unmatched, duplicated or delayed records requiring review
03

Reconciliation needs a ledger context

Matching tells the team whether records agree. The ledger explains what movement the platform expected and why. Keeping both in one operating layer makes an exception traceable instead of leaving finance to reconstruct it from unrelated exports.

04

Operational outcome

The goal is not to hide exceptions; it is to surface them early with enough context to resolve them. PulsePay connects reconciliation to the same transaction, merchant, payout and tariff model used by payment operations.

FAQ

Frequently asked questions

Does reconciliation replace the accounting system?
No. It provides payment-domain matching and investigation records. The boundary and export to the organisation’s accounting systems are defined during integration.
Can PulsePay reconcile multiple providers?
Yes, where the required provider reports and identifiers are available and included in the implementation scope.